This site is owned by HD Metal Prints Australia (Metal Prints Australia) and registered in Australia and email address at info@metalprintsaustralia.com.au Any purchase of goods from the site www.metalprintsaustralia.com.au requires the customer to consult and accept these terms and conditions. The click validating the order implies full acceptance of these terms and represents the customer's "digital signature".
Terms and ConditionsThis site is owned by HD Metal Prints Australia (Metal Prints Australia) and registered in Australia and email address at info@metalprintsaustralia.com.au Any purchase of goods from the site www.metalprintsaustralia.com.au requires the customer to consult and accept these terms and conditions. The click validating the order implies full acceptance of these terms and represents the customer's "digital signature".
All contractual information will be confirmed by email to the address specified by the customer during the purchasing act.
The records stored in Metal Prints Australia's computer systems under reasonable safety conditions are considered proof of communications, orders and payments made between the parties.
Purchase orders and invoices are stored on a reliable and durable system and can be produced as evidence.
Every effort has been made to ensure the accuracy of the information presented on www.metalprintsaustralia.com.au or its suppliers shall not be held liable for the consequences, accidents, or special damages arising from electronic transmissions or the accuracy of transmitted information, even in cases where Metal Prints Australia was aware of the possibility of such damages. Manufacturer and brand names are only used for identification purposes. Product photos, descriptions and prices are non-contractual.
Our offers and prices are valid for the day the site is consulted and are subject to change without notice.
Products are delivered to the address specified by the customer on the purchase order and only to geographic zones that we service.
All products leave our premises in perfect condition. The customer must notify the carrier (or postman) of even the slightest trace of damage (holes, signs of crushing, etc.) to the parcel, and refuse the package if necessary. A new, identical product will then be sent to the customer at no additional charge.
No exchanges can be made at a later time for goods claiming to be damaged during carriage without notification at the time of reception.
As with any shipment, a delay or loss of goods is possible. In such a case, the carrier shall start an investigation. Every effort is made, for as long as necessary, to find the package. If the package is not found, the carrier will reimburse Metal Prints Australia who will deliver a new, identical package to the customer free of charge.
We shall not be held responsible for delayed delivery times due to the carrier, including for the loss of goods, bad weather or strikes.
The legal right to withdraw from the agreement with us (also called the legal right to cancel the order) within 14 days does not apply to the order of a customised Product. In relation to any of the non-customised Products you have ordered from the Site and those products or services do not attribute to your commercial or practical practice, you have a period of 14 days to withdraw from the agreement with us without giving any reason. The withdrawal period of 14 days will expire after 14 days from the day on which you receive the Products, namely physical possession of the last good. To exercise the right of withdrawal you must contact our Help Centre. See our Site for further details.
Metal Prints Australia will not be held responsible for damage or loss of goods or part thereof in transit or for any discrepancy between the goods delivered and the goods ordered unless the customer gives written or email notice of a claim to Metal Prints Australia and the carrier within three (3) business days of delivery.
In the event of damage of goods or part thereof in transit or for any discrepancy between the goods delivered and the goods ordered, the customer must hold the goods and make them available for inspection or collection by Metal Prints Australia or its representatives on request.
The customer must inform Metal Prints Australia immediately (the same day or, at the latest, the first business day following delivery) concerning any claim of delivery error or non-conformity of goods, in kind or in quality, compared with the information on the purchase order.
Any claim made after this time period will be rejected.All claims must be made in writing and sent to info@metalprintsaustralia.com.au
Any claim that does not respect the rules defined above cannot be taken into account and releases Metal Prints Australia of any responsibility to the customer.
In the case of delivery error or exchange, all goods to be exchanged or refunded must be returned to Metal Prints Australia in whole, in its original packaging and in perfect condition to Metal Prints Australia, 140 Aumuller Street, Bungalow QLD 4870 AUSTRALIA.
For claims to be accepted, the customer must first make a declaration to Metal Prints Australia concerning any returns and receive and Metal Prints Australia consent. If accepted, the customer will ship the package to Metal Prints Australia, 140 Aumuller Street, Bungalow QLD 4870 AUSTRALIA.
Shipping fees shall be at Metal Prints Australia expense, except in the case where the goods do not correspond to the original declaration made by the customer concerning the return.
The provisions hereof cannot deprive the customer of their right to legal warranty requiring Metal Prints Australia to protect the customer against latent defects of goods sold.
In the case of damage to a person or property resulting from a product defect, only the product manufacturer shall be held liable and sought after by the customer, by means of the information provided on the packaging of said product.
The warranty can be extended according to the terms provided in store and on the website.
The use of any trademarks, logos or brands present on the site is strictly forbidden.
Neither party will be deemed to be in breach of any of its obligations under the agreement as a result of any delay in performing or any failure to perform any such obligations by reason of any cause or event beyond the parties' control. A force majeure event includes, but is not limited to, any unforeseeable, inevitable, or unstoppable act, event, non-happening, omission or accident beyond the control of either party, despite all reasonable efforts made to the contrary. In addition to events usually recognized by the Australian courts, a force majeure event includes in particular (without limitation) the following: Strike, lock-out, earthquake, fire, storm, flood, lightning, explosion, impossibility of the use of public or private telecommunications networks.
In such circumstances, the party delayed or unable to perform ("Delayed Party") shall notify the other party ("Affected Party") within ten (10) business days following the date such events become known.
Unless prevented due to force majeure, both parties will meet within three months to examine the impact of the event and agree to the conditions under which the contract shall be continued. If the force majeure lasts longer than one (1) month, this agreement may be terminated by the injured party.
These terms and conditions remain valid and in force, even if one or more clauses are invalid or declared so under any law, regulation or following the final decision of a competent court.
No failure of either party to exercise any power given to it in these terms and conditions or to insist upon strict compliance by the other party with its obligations hereunder shall constitute a waiver of either party's right to demand exact compliance with the terms hereof.
All personal data you provide us is used to process your orders. This data will be treated in accordance with the Data Protection principles outlined in the Data Protection Act 1998.
In form and content, these Terms and Conditions shall be governed by and construed in accordance with Australian law. All orders placed on www.metalprintsaustralia.com.au strictly imply the acceptance of Metal Prints Australia's terms and conditions.
In case of dispute or claim, the customer agrees to seek an amicable solution with Metal Prints Australia before proceeding with any legal action. In the event where such a solution cannot be found, any disputes concerning the sale (price, Terms and Conditions, products, etc.) will be subject to the exclusive jurisdiction of the courts.
